Demonstrating the strength of our relationships, long-term client Hawkins, recently signed a new support contract but this time extending the term to eight years.
Hawkins is a well-established and respected firm of consulting engineers and forensic scientists that recognise the important role a robust, resilient IT system and infrastructure plays in the success of their business.
Quiss has supported Hawkins for six years, covering the IT issues that impact the daily activities of the 125 users, to managing major projects like office integrations, new phone systems, a disaster recovery solution and application rollouts.
The decision to agree a longer deal was not just based on the service received, but on our understanding of their business, how they work and their ambitions. Reflecting the needs of businesses like Hawkins, we’ve added services from support for overseas offices to proactive network design to accommodate growth.