Co-managed IT

Effective information technology management is crucial for driving operational efficiency, innovation, and growth. However, managing IT infrastructure and support can be a complex and resource-intensive endeavour, often stretching the capabilities of in-house IT teams. At Quiss, we understand these challenges, which is why we offer our co-managed IT service – this ‘One IT, One Team’ collaborative approach combines the expertise of our IT professionals with the knowledge and experience of your internal team.

Partner with Quiss and experience the benefits of our ‘One IT, One Team’ co-managed service. Together, we can optimise your IT infrastructure, enhance operational efficiency, and drive innovation, enabling your organisation to stay ahead of the competition and achieve its strategic objectives.


The Power of Collaboration

Our ‘One IT, One Team’ service is built on the principle of close collaboration between Quiss and your organisation. We work hand-in-hand with your IT team, leveraging our collective strengths and expertise to deliver seamless IT management and support. This collaborative approach ensures that we have a comprehensive understanding of your unique business requirements, IT environment, and long-term goals, enabling us to provide tailored solutions that drive tangible results.

HALO Service Desk Solution

At the core of our ‘One IT, One Team’ service is the HALO Service Desk solution, a powerful platform that provides a single, unified view of all IT activities and support requests. By integrating our service desk with your internal IT team, we create a cohesive and streamlined support structure, ensuring that no issue falls through the cracks and that all stakeholders are aligned and informed.

Seamless Integration and Alignment

Our co-managed approach ensures seamless integration with your existing IT processes, tools, and systems. We work closely with your team to understand your current IT landscape, identify areas for optimisation, and implement best practices that enhance efficiency and productivity. By aligning our processes and methodologies, we create a unified IT management framework that delivers consistent and reliable support across your organisation.

Scalable and Flexible Support

The ‘One IT, One Team’ service is designed to be scalable and flexible, adapting to your evolving business needs. Whether you require additional support during peak periods, specialised expertise for specific projects, or ongoing IT management and maintenance, our team is equipped to provide the right level of support, ensuring that your IT operations run smoothly and efficiently.