Quiss Technology is many different things to many different organisations, but has been delivering IT support services since we were founded in 1988; the early years of the information technology revolution and the same year Microsoft released Windows 2.03, MS-DOS 4.0 and the NeXT computer offered Motorola 68030 microprocessors, 8 megabytes of RAM, and a 256-megabyte read/write optical disk storage.
Although we have grown and evolved to reflect the changing needs of our clients, our core vision remains the same today as it was then; to help organisations of all sizes and complexity to exploit technology and applications to gain or increase competitive advantage.
Our business holds true to the ethos of a customer-centric experience, believing the quality of our service ensures we will succeed and grow, only as we help our clients improve the performance of their organisations.
We are committed to our service levels and work to IT Infrastructure Library (ITIL) standards. ITIL is the leading best practice guidance for IT Service Management and focuses on continual measurements and improvement of the quality of IT delivered, from both a business and a customer perspective.
Importantly, our belief in the quality of our service is independently verified with our ISO 9001 and ISO 27001 accreditations, the internationally acclaimed standard for information security management, standing testament to the importance we attach to maintaining our exemplary service levels. These accreditations are measured across the whole business, not just individual elements, further supporting our belief that quality of service should be at the centre of everything we do.
We have more than a hundred and fifteen dedicated professionals, working hard to understand the unique challenges faced by each organisation and the sector in which it operates. Every solution is tailored to meet the specific needs and objectives of each client, with expertise shaped by the experience of delivering pragmatic advice and practical support.
From our headquarters in Tamworth, Staffordshire we offer a national service, delivered locally, to clients spread throughout the UK. We are a Microsoft Gold Certified Partner in 6 areas, an HPI Specialist, a Cisco Premier Partner and have developed important relationships with leading technology partners, Citrix, VMWare, Mimecast, Avaya, and Symantec.
We have implemented many thousands of solutions over our 34-year history and are proud that we are still privately owned and fiercely independent – we find that our industry knowledge and client-first mentality are key considerations when clients engage with us.
If you want to know more, meet with us and ask some searching questions, we’re confident our answers will impress, but our service will impress more, so please get in touch and discover how Quiss can help.
Technology plays a significant role at Quiss and the relationships we have developed with Tier 1 partners, over our more than 30 years in business underpin the solutions we specify, implement and manage.
The effort our team expends in first achieving and then retaining the accreditations is significant, but imperative if we are to continue offering the best possible level of service and advice to our clients.
Legal Technology Partners
As a true managed service provider, we have also developed strong working relationships with many leading sector-specific technology partners, particularly in the professional services and legal services sector.
These relationships have been nurtured over many years and have allowed us to develop a deep understanding of how these ecosystems work and interact with each other. This is critical when so many are required to work together within our clients’ businesses.
Our depth of knowledge not only covers the operations of the applications but also extends in some cases to members of our team being trained on the technologies.