Our deep understanding of the unique challenges faced by law firms has been further demonstrated with news that long-standing client Freeths Solicitors has renewed its Qworks managed IT support contract, following a 6-month competitive pitch process.
Freeths offer businesses a reassuringly complete service, covering the bigger picture of commercial operations and dispute resolution. Headquartered in Nottingham, with almost 900 people spread across its 11 offices, the highly qualified and experienced legal teams provide a powerful approach to commercial legal requirements, focusing on delivering answers not options.
Quiss Managing Director Andy Michael, who played an integral role in the process commented: “We have supported Freeths for many years and in that time both our businesses have changed significantly.
“Freeths has almost doubled in size and added 7 offices since we started working with them, which has required us to change the way we work and deliver support. The service provision of our Qworks managed IT solution is now fully aligned with the modern ITIL approach and represents the future direction of our business.
“Throughout our relationship, our service has evolved and we have added a range of tool-sets to our service provision to ensure we continue to deliver the support Freeths need as they continue to grow.”