Stop buying hardware.
Start enabling productivity.

Transform your technology from a capital burden into a strategic advantage with Device as a Service

A Familiar Story

XYZ Solicitors has just landed three major new clients in the same sector. Great news, but now they need to recruit a new team of seven talented individuals, with a range of expertise and experience.

After the excitement of the wins, XYZ faces the immediate need to buy seven new laptops, seven Office 365 licenses, seven security setups and seven application setups, as well as address seven headaches they do not have time for, when there’s a new team to onboard.

The practice manager obtains quotes: £6,300 for laptops, another £1,500 for software, with the imaging and security setup estimated to take a day per device. The firm hasn't even considered what will happen when these machines need replacing in three years, or what to do with the old ones gathering dust in the cupboard.

Then they discover Device as a Service. Instead of £7,800 upfront, the firm pays just £25.00 per device per month. Everything's included: the hardware, all the software, security protection, the out-of-the-bag setup and full support.

The new hires walk in on day one with new machines all ready to go. When it's time to upgrade, Quiss handles everything, including secure disposal of the old equipment.

Thanks to making the switch to DaaS, the firm’s cashflow stays healthy, the team is productive from day one and the earmarked capital is redirected to growing the business instead of buying depreciating assets.

What is Device as a Service?

Device as a Service (DaaS) represents a fundamental shift in how organisations approach workplace technology. Rather than purchasing hardware outright and managing its entire lifecycle, you subscribe to a fully managed service that delivers everything your team needs to work securely and productively.

Think of it less like buying a car and more like leasing one with insurance, servicing and roadside assistance all included. But it's more than just a financial arrangement.

With Device as a Service from Quiss, every device comes configured to your exact requirements, protected by enterprise-grade security and backed by ongoing support from specialists who understand the professional services sector.

The service encompasses HP hardware and peripherals selected to match your team's specific needs, Microsoft 365 licenses, endpoint detection and response security, cloud backup protection, imaging and deployment, as well as comprehensive lifecycle management.

When technology refreshes are due, which is typically every three to four years, we handle the entire process, including secure data wiping and environmentally responsible disposal of old equipment.

It's a complete solution designed for firms that want technology to simply work, without the capital outlay, administrative burden, or compliance risks that come with traditional IT procurement.

Why you should switch to Device as a Service?

Financial predictability that actually works

The most immediate impact of DaaS is transforming your IT spending from unpredictable capital expenditure into a fixed operational cost. Instead of facing large, irregular outlays that strain cashflow when onboarding new staff or refreshing equipment, you pay a consistent monthly fee that scales with your team size.

This shift means your FD can budget with confidence, knowing exactly what technology will cost on a month-to-month basis. There are no surprise repair bills, no extended warranty renewals to remember and no hidden costs when hardware inevitably fails or becomes obsolete.

For many organisations, this predictability alone justifies the switch, particularly those that are growing or those that face seasonal fluctuations in their staffing levels.

Always current and relevant

It’s a common scenario, with three-year-old laptops running slowly, software that won't update because the hardware's too old and security vulnerabilities in unsupported systems. These are the challenges of traditional IT ownership and they can be productivity killers.

With Device as a Service, your technology stays current through regular refresh cycles built into the service. Your team always has access to modern hardware that performs well and supports the latest software and security updates.

This isn't just about having shiny new equipment; it's about maintaining a competitive advantage through productivity. When your staff aren't waiting for systems to boot or applications to respond, they're profitable and able to deliver client value.

And when recruitment competition is fierce, offering modern, reliable tools helps attract and retain top talent who expect professional-grade technology.

Security that's actually managed

Data breaches and losses don't happen because organisations don't care about security, but happen because comprehensive protection requires constant attention that busy people often overlook.

Our DaaS offering bundles enterprise-grade endpoint detection and response, continuous backup protection and regular security updates into every single device. This isn't optional add-on security you forget to renew; it's baked into the service from day one.

For every organisation that handles sensitive client data, this integrated protection mitigates the compliance and reputational risks that come with piecemeal security approaches. You're not just getting devices, you're getting peace of mind that every endpoint is protected to the same standard, consistently monitored and continuously updated against emerging threats.

Administrative time is reclaimed

How much time does your team spend dealing with IT logistics? Researching specifications, comparing suppliers, processing purchase orders, tracking warranties, scheduling setups, managing software licenses, coordinating repairs and handling equipment disposal, all take time.

These tasks might seem small individually, but they accumulate into significant administrative overhead that diverts focus from client service and business development. Device as a Service eliminates this burden entirely.

When you need a new device, you tell us. We configure it, secure it and deliver it in a new computer bag, ready for immediate use. When hardware fails, we handle the replacement.

When refresh time comes, we manage the entire transition, including secure disposal. Your internal team focuses on what they do best, while we handle the technology logistics they shouldn't have to think about.

How Device as a Service Works in Practice

1. Initial assessment and setup

We start by understanding your firm's specific needs; the types of work your team does, the applications they rely on and any compliance requirements you face. Based on this, we recommend appropriate HP hardware configurations and software packages. You decide on the number of devices you need and we handle all the procurement.

2. Configuration and deployment

Before any device reaches your team, we configure it completely. This includes imaging with your required software and applications, implementing security protocols, setting up Microsoft 365 accounts and installing endpoint protection. When a device arrives at your office or directly to a remote worker, it's genuinely ready to use; there are no half-day setup sessions, no calls to the helpdesk and no waiting for IT to configure accounts.

3. Ongoing support and management

Throughout the subscription period, we monitor device health, push security updates, manage software licenses and provide technical support when issues arise. Rare hardware failures are handled with rapid replacements to minimise downtime. As your team grows or contracts, we scale the service accordingly, adding devices for new hires and removing them when staff leave, while maintaining appropriate data security protocols throughout.

4. Refresh and lifecycle management

After three to four years, when hardware approaches the end of its optimal life, we proactively manage the refresh. This means newer, faster devices for your team, without the need for capital outlay or procurement hassles. The old equipment? We handle secure data wiping to ensure complete data destruction, then manage environmentally responsible disposal or rehoming. You're never stuck with cupboards full of outdated equipment or wondering whether old hard drives have been properly sanitised.

Common Questions About Device as a Service

What happens if we need to scale up or down quickly?

Device as a Service is designed for flexibility. If you win a major new client and need to onboard five people next month, we provide those devices on the same terms as your existing fleet. If you face a quieter period and need to reduce headcount temporarily, devices can be returned following appropriate notice periods outlined in your agreement. This scalability is particularly valuable for businesses experiencing growth or seasonal variations in staffing needs.

How does the cost compare to buying outright?

The monthly subscription typically ranges from £XX-XX per device, depending on specifications and service levels. Over a three-year period, the total cost is comparable to purchasing equivalent hardware and software licenses outright, but with significant advantages. You're including professional deployment, ongoing support, security management and end-of-life disposal that would otherwise require internal resources or additional spend. More importantly, you're preserving capital that can be deployed into revenue-generating activities rather than tied up in depreciating assets. Use our pricing calculator [LINK] to see specific comparisons based on your situation.

What happens to our data when devices are refreshed or returned?

Data security during transitions is paramount. When devices are refreshed or returned, we follow enterprise-grade data sanitisation protocols, including multiple-pass wiping that exceeds Ministry of Defence standards. This ensures complete data destruction before any equipment leaves your environment. For firms handling sensitive client information, we provide certification of data destruction as part of the service, giving you documentary evidence for compliance purposes.

Can we bring our existing devices into the service?

While Device as a Service is primarily designed around new device provision, we can assess existing equipment to determine if it meets the security and performance standards required for inclusion. Generally, devices less than 18 months old from supported manufacturers can potentially be incorporated into the managed service, though this depends on specific hardware specifications and remaining warranty coverage.

What level of support is included?

Comprehensive support is built into every DaaS subscription. This includes UK-based technical support during business hours, hardware replacement with next-business-day delivery for failed devices, remote assistance for software issues and proactive monitoring of device health and security status. We're not just supplying hardware; we're providing peace of mind that your team has reliable technology backed by specialists who understand your business needs.

Are there minimum subscription periods or device commitments?

Device as a Service subscriptions typically run on three-year terms that align with optimal hardware refresh cycles. However, we understand that business needs evolve. While minimum terms apply to individual devices, you can add new devices at any time and we can discuss flexible arrangements for firms with genuine concerns about commitment periods. The goal is technology that supports your business strategy, not contracts that constrain it.

Ready to transform your IT approach?

Calculate your potential savings and discover how Device as a Service can support your firm's growth. Use our interactive calculator to see how Device as a Service compares to traditional IT procurement for your specific situation.

CALCULATOR TO GO HERE

Have questions or ready to discuss your requirements? Speak with our team today.

Get in touch

Stop buying hardware.
Start enabling productivity.

A Familiar Story

What is Device as a Service?