Converged Telephony

The business world is becoming ever more reliant on connected communications, with greater demands placed on your telephone system and how it integrates with and utilises your IT resources.

Communications within your organisation and with your clients, must be immediate, responsive and fully integrated if it is to help you meet the challenges faced by businesses today.

We will show you how a converged communications strategy will deliver benefits for your business.

Voice and data now need to be integrated seamlessly, given the continuing rise in the use of mobile devices like laptops, tablets and smartphones and their necessary integration with servers, desktop computers and phones.

We have developed partnerships with leading telephone application providers and deliver unrivalled expertise in optimising IT hardware, software, networks and systems.

This ensures you have a single point of contact to deliver a fully integrated unified communications strategy for your business.

Our 27 years in IT infrastructure design, implementation and support makes Quiss’ ability to integrate voice and unified communications onto your IT infrastructure second to none.

Voice over Internet Protocol

Voice over IP (VoIP) allows you to make telephone calls using a data or internet connection, converting sound into data packets and transmitting them using your IP network.

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Hosted Telephony

A hosted VoIP telephony solution provides everything an organisation could want from a telephone system, without having a traditional private branch exchange (PBX) on-site.

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Call Centre Solutions

If you have a busy customer call centre, then the latest communications technology will help you improve efficiency and deliver a better quality service.

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Connectivity

We offer a range of solutions, each of which can be tailored to the specific needs of your organisation, utilising the very latest in high speed data services.

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Managed Mobile Solutions

Mobile technology is now an essential part of any communications infrastructure, offering a range of benefits to your organisation and your employees.

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Unified Communications

With just an internet connection, we can help you ensure home and remote workers are a seamless extension of your main office, making it easy for customers and colleagues to reach them.

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Call Management Reporting

As an Avaya partner we can ensure you have the relevant reporting data necessary to identify operational issues within your organisation and help you resolve them.

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Support and Training

Here at Qvoice, it’s not all about selling new equipment, but helping ensure you get the best value from your investment.

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On-premise Video-conferencing

If you have already invested in video-conferencing or your IT department wants to be able to maintain control and security, our on-premise business video-conferencing solutions fit the bill perfectly.

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