Microsoft 365 brings together the best-in-class productivity of Office 365 with simple device management and security to connect people and information in an intelligent new way. Microsoft 365 can play a big part in your service solution. Below is a list of functionality within the solution:
Everything you need, everywhere you need it
Connected experiences improve productivity and foster a culture of collaboration.
Comes with Office
Stay up to date with the latest versions of Word, Excel, PowerPoint, and more.
Email and calendaring
Connect with customers and coworkers using Outlook and Exchange.
Chat, call, and meet
Keep your team on the same page with group chat, online meetings, and calling in Microsoft Teams.
Manage your files from anywhere with 1 TB of OneDrive storage.
Don’t drown in paperwork
Integrated workflows transform how you manage your business and enhance customer relationships.
Manage your customers
Keep customer information in one place with Outlook Customer Manager.
Streamline customer feedback
Create surveys, polls, and questionnaires to quickly gather data and insights with Microsoft Forms.
Make repetitive tasks easy
Quickly and easily automate processes within your business with Microsoft Flow.
Works with what you have
Microsoft 365 integrates with hundreds of third-party cloud apps so you can sign in once to access all your tools.
Protect what matters most
Intelligent security proactively protects your employees, your data, and your customer information.
Keep customer data safe
Ensure that only the right people have access to important data with information protection.
Defend against malware
Protect against ransomware, spam, malware, viruses, phishing attempts, malicious links, and other threats.
Stay in control
Revoke access to an attachment even after the email’s left your inbox with cloud attachments.
Bring your own devices
Protect your information, even when it’s accessed on your employees’ personal devices.