Ashton’s Legal, a full-service law firm operating from five offices spread across East Anglia, has agreed a new long-term IT support contract, with managed service provider Quiss Technology.
The contract included a full technology refresh for the law firm’s 380 users, including a migration from existing thin client technology to a modern desktop environment, with the firm’s production, back-up and disaster recovery environments moving to Microsoft Azure.
All the firm’s offices were linked to the Azure cloud using the ultra-fast private ExpressRoute connection, with the entire solution designed to underpin Ashton Legal’s IT strategy.
Quiss Operations Director Clive Taylor commented: “Like most businesses, we enjoy winning new clients, but it is more satisfying when a legal sector client we have supported for years agrees a new contract; it confirms we have delivered on our promises.
“We worked hard to understand Ashtons Legal’s IT strategy and advised on the best solution to help them achieve their objectives, which included making it easier for lawyers to work remotely in a secure way using an always on VPN and in case of bandwidth constraints introducing a fall-back Citrix solution.”
Following months of planning and user testing, the entire refresh across the law firm’s five office took just one weekend, with Quiss deploying 23 engineers to site on a Friday evening.
With everything changed and checked by Monday morning, it was just left to the engineers that remained behind to walk the floors and answer any questions or resolve any minor issues that arose over the next two days.
After the weekend rollout of the new technology, Luke Hurst, Head of Business Systems at Ashtons Legal said: “First impressions of the new setup is really positive. I received a lot of emails yesterday from a lot of happy people and they all followed a similar theme.
“Performance is much improved and they love the new kit. I have also received a lot of praise for all the hard work Quiss have done getting us to a better place and lots of positive comments about the Quiss team on site.”
Taylor concludes: “Quiss is one of the UK’s leading multi-cloud and technology providers to the professional services sector and our product and service portfolio reflects our deep understanding of the challenges modern law firms face.”