A trade union with over 300,000 members working in England, Wales, the Channel Islands and the Isle of Man.
Our client has multiple sites around the UK and meeting with staff at each location was proving to be not only disruptive with all the travel involved but also very costly. These meetings however were a necessity to the effective running of the business.
They also work with customers all around the UK where they do not have an area office which again meant that travel was becoming time consuming and expensive.
They were looking for a Video Conferencing solution that they could use to meet with clients and peers around the world.
Quiss Technology provide many different Video Conferencing solutions but our most popular is LifeSize.
This solution is a standards based Video Conferencing Solution that allows you to connect to other standards based Video Conferencing systems, even if the manufacturer is different.
The system we have implemented for our client is Cloud based. The benefit of this is that it has eradicated the need to purchase any further server infrastructure. It also allows the end user to use not only the room based systems that they have purchased but also an application that can be downloaded for free on to a smart phone, laptop or tablet.
LifeSize also allows the client to share whatever they have on their machine or smart phone with other participants on the video call.
Our customer can now send out a guest request to anyone across the globe. This will enable the recipient to talk to our customer via a video call even if they do not have a Video Conferencing solution. All they need is a laptop or PC with a web camera, microphone and speakers.
The system that we have implemented has revolutionised the way that meetings take place and has cut the expenditure of travel costs to a bare minimum.
Our customer is now able to meet with anyone across the globe via a Video Conferencing solution. They can do this even if the people they are trying to meet with do not have a video conferencing tool.
Our customer is able to share data via the system as well, making the meeting feel as real as possible.
The users also have the facility to record video should they want to, which is brilliant for training staff or simply referring back to a meeting.
The main benefit however is cost. This has changed the way our customer works and has slashed what they have to spend on travel. Even after initial set up costs, they are financially much better off.
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