The regular updates and changes required by server-based software, means that administering and supporting server infrastructures is a resource and training intensive task, most businesses could do without.
We can help. Our server support solution provides expert remote and on-site software support for server operating systems and applications. By taking responsibility for your server software support, we can free up the time of your in-house IT personnel to concentrate on ensuring they can support the IT requirements of the business more easily.
We will diagnose errors and restore functionality through reconfiguration, patch provision, driver updates, software re-load or user guidance and instruction. As part of this service we will also implement mandatory updates, adjustments, additions or modifications to the software as required.
The provision of this service is limited to equipment that is still under manufacturer warranty or supported by a Quiss hardware maintenance contract. Before providing server support we would undertake an initial audit so as to gain a full understanding of your current infrastructure.