Integrating voice and data is now a critical part of your day to day communications

The right telephony solution from the right business partner is key to your continued success and must include considerations of all areas of your business to deliver a converged and unified solution that projects your company’s professional approach. With over 24 years in business Quiss Technology PLC is your professional partner of choice to deliver all your Voice and Data solutions and infrastructure.

The overview

The business world is more communications reliant than ever before, with greater demands placed on your telephone system and how it integrates with and utilises your IT resources. Communications within your organisation and with your clients needs to be immediate, responsive and fully integrated if it is to help you meet the challenges faced by businesses today.

We can help you decide if a converged communications strategy will deliver benefits for your business. It is becoming more important for voice and data to be integrated seamlessly, given the continuing rise in the use of mobile devices like laptops, tablets and smartphones and their necessary integration with servers, desktop computers and phones.

Partnerships with the leading telephone application providers and our unrivalled expertise in optimising IT hardware, software, networks and systems offers you a single point of contact to deliver a fully integrated communications strategy for your business. A unified communications platform will deliver competitive advantage and ensure you are future-proofing your business for the challenges ahead.

The detail

Whether you call this new approach, a unified, converged, integrated communications strategy or use any other fashionable expressions, you know closer collaboration between voice and data makes perfect sense. Youultimately require an IT partner who fully understands all the intricacy’s associated with implementing and managing today’s voice and data platforms. At QuissVoice we offer all this experience at competitive rates, with a single support and bill point for your lines, calls, phones, mobiles and IT services – so it couldn't be simpler.

To discuss in detail how we can tailor your business communications system to deliver you competitive advantage call us today on 0845 12 800 56.  

Simple Solutions

An office move or refurbishment can be stressful for any size of organisation, but years of experience have ensured we have the knowledge and resources to project manage and help your move or expansion go without a hitch. We do this regularly for our clients and have the testimonials to back up our claims; in fact you can speak to them yourself, if that will give you real peace of mind.

Telephony

Regardless of the size of your business, easy-to-use, cost-effective communications can mean the difference between thriving and merely surviving. As QuissVoice believe in a best of breed policy we partner with only the global leaders in communications for small and medium enterprises. We are able to implement complete communications solutions that best meet the needs, budgets, and evolving requirements for organisations with up to 250 employees with SMB platforms and up to 30,000 employees with Enterprise solution platforms. From intuitive standalone systems to sophisticated and integrated multi-site solutions, QuissVoice helps growing businesses increase the productivity of their employees, deliver superior customer service, and reduce costs.

Following an initial consultation we will design the complete telephony solution with considerations for any beneficial integration that will enhance your businesses communications and ultimately your customer service levels. We pay particular attention to reducing your overheads through the inclusion of efficiencies and services directly reducing the cost of ownership.

Integrated telephony solutions will also incorporate vital tools for your business efficiency and security, these bespoke solutions may incorporate services to allow: home teleworking, Call centre functionality, Call Recording, Conferencing, Call management reporting, DECT, Public address and paging, voicemail, auto attendant, Mobile and integration.

Reduced Cost Lines and Calls

Through our network partners, we are able to provide telephone lines and calls at reduced costs compared to charges made direct to clients by BT retail or other service providers. Whilst cost is often a deciding factor, it's not the only reason our clients choose us and then stay with us. It's the human touch. In our experience you have enough to worry about, without having to wade through complicated bills, with too little or too much detail. We will discuss billing with you to ensure our bills have just the right information and are delivered in any format that makes your life that little easier.

Other services provisions in this area include; Analogue lines, ISDN2, ISDN30 circuits,SIP circuits, Broadband, Hosted voice and data, point to point & MPLS networks to name a few.

Our UK service desk has real people to talk to, not automated messages requesting a dozen pointless button presses. Want a service report, need to discuss a fault, call us and talk to a trained team member who can answer your questions and deliver real solutions. We will give you an account manager, with a direct contact number, to guarantee you get the personal service we have built our reputation on for more than 24 years.

Mobile business solutions

Fast-paced change in the business environment is something we have all accepted, with mobile technology now an essential part of any business communications infrastructure.

Mobile technology offers innumerable benefits to your business and employees, but it must be part of a fully integrated communications strategy if individuals are to remain productive, efficient and able to seize new opportunities to help your business succeed.

We provide a complete, end-to-end mobile solution, backed by a flexible approach that includes our unique consultancy and management approach to delivering exactly what you need – no more, no less.

Our unique mobile offering

You will only have to deal with us for your complete mobile solution, from the initial consultancy, through the set up, to the maintenance, the billing and ongoing account management. And it's all delivered from our UK offices by real people that understand the frustrations you have suffered in the past at the hands of other suppliers promising you everything and delivering nothing.

We offer help with every aspect of your mobile inventory, every step of the way, on any given day. This unobtrusive support ensures you are always in control and able to re-shape your mobile package to match your changing business requirements.

We deliver a fully integrated mobile solution incorporating mobile telephony with your existing telephone system, including; converged communications, mobile twinning, BlackBerry MVS, etc. Our standard service also allows free inter-company usage, transfer of existing mobile numbers from other networks and next day swap out on all handsets with manufacturing faults. It's the way we do it that makes the Quiss difference.

Choosing Quiss ensures you regain control of your telephony solutions and services whilst removing a lot of stress with a single supplier for all of your billing, maintenance, service and support.  We combine all of this onto a single bill and give you a single person to contact for all of your communications enquiries – it really is that simple.  

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